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Privacy Policy

Security
All online order transactions at www.akatsukaorchid.com are handled with industry-standard SSL Encryption. All personal information including name, addresses, phone numbers, and credit card are secured. Our goal is to promote a safe and easy shopping experience for our customers.

Information we collect
When you place an order, your contact/billing information including your name, e-mail address, mailing address and telephone number is required to complete your transaction.

When you participate in our marketing communications (ex. Newsletters) and promotions, we will use the information collected to deliver relevant content and products which you may be interested in.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our user’s demographics and interests, so that we can better understand and serve our customers.

Cookies
Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to assists us in compiling non-personal data to improve our services and site experience.

Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Disclosure of information to third-party groups
We do not sell, trade, or transfer your personally identifiable information to outside third party groups. We may contract with third-party service providers to assist us with our website improvements however no personally identifiable information will be given.

Opt Out and Modify Policy
You will have an opportunity to remove your email address from our marketing promotions/communications. Please select the link to the unsubscribe page and you will no longer receive any future contact. This can also be accomplished by contacting us by email or telephone.

Site Links
We may include third party links on our site which may provide value for our visitors. These linked sites have independent privacy policies from www.akatsukaorchid.com. We have no responsibility or liability for the content and activities of these linked sites. We welcome any feedback about these linked sites.

Change to Privacy and Consent
If any change to our privacy policy is made, we will post the changes to this page. Please check this page from time to time for any new updates. By using our site, you consent to our privacy policy.



Our Promise

Akatsuka Orchid Gardens has been in business for over 30 years.  Located in Volcano on the Big Island of Hawaii, we started in 1974 as a small family orchid business and today we are still running our company with the same family values.  We continue to do our best to provide quality service to all of our customers.  Our promise is to provide high quality orchids straight from our greenhouses to arrive just in time to display the blooming flower.  We strive to bring you the best in freshness and quality of orchids.  With all our Cattleya orchids being grown on site in our 11 greenhouses, it doesn’t get closer to the source than that.  All of our floral shipments are guaranteed to be delivered through FedEx 2-day delivery.  With each orchid order, we carefully pack plants according to current shipping area weather conditions as to ensure your sensitive orchid plant arrives in mint condition.  If the orchid or cut flower does not arrive as promised, contact us within 7 days of arrival and we will be sure to remedy the problem. 

Our Showroom

We have a large variety of orchids in our showroom located in Volcano, Hawaii.  As soon as you step in the door, you can see the orchid varieties that are on display that include dendrobiums, oncidiums, paphiopedilums, phaelanopsis, vanda, and our in house specialty, cattleyas.  Beyond the orchids, we also carry anthuriums, bromeliads and tropical cut flower arrangements.  All the orchids on display can be packed for shipment to anywhere in the US Mainland.  Some restrictions or additional fees due to agricultural regulations may apply to Alaska and Arizona.  Remember to come to visit our showroom when visiting the Big Island of Hawaii. 

Tropical Flower Arrangements

As always we are constantly coming up with new floral arrangement ideas.  We carry a variety of tropical cut flower arrangements to choose from.  This provides a great way to share the orchids and tropical flowers of Hawaii with the rest of the nation.  Many of our cut flower arrangements start off with a selection of anthuriums and also include sprays of dendrobiums or oncidiums.  We also feature cut flower arrangements with heliconia and bird of paradise as well.  As we continue to provide the best quality in cut tropical flowers to all our customers, we will continue to add new floral arrangements. 

Weddings

Many people also search to bring a unique flair to their wedding.  Many of our tropical floral arrangements, orchid plants and cut flowers can also be used in weddings.  Cut orchid blooms are perfect to use in a bride’s bouquet or a single cattleya as a groom’s boutonniere.  We can provide florals for weddings in Hawaii but can also arrange to have flowers sent to Washington, California, or anywhere in the US.  What a unique way to bring a touch of Hawaii to your wedding by using orchids and tropical flowers that are not available everywhere.  For all wedding flower inquiries please contact us at 1-888-967-6669.

Gifts & Holiday

An orchid plant or cut flower arrangement is the perfect gift for that special someone in your life.  Whether you are celebrating a graduation, birth, or to show you care, an orchid plant is a gift that will last forever.  During those times in life where you want to give something that is out of the ordinary or to remember your visit to Hawaii, a tropical arrangement or orchid plant will bring back fond memories.  During the holidays an orchid plant or tropical floral arrangement would be the perfect host gift for holiday parties.  Our orchids are also wonderful to just place around the house to add a tropical feel when the weather is cold outside.  No matter what occasion, send the gift of fresh, high quality orchid plants and cut flower arrangements to your loved ones to show that you care.